AGB - General Terms and Conditions
1. Company Information
These General Terms and Conditions (“AGB”) govern the use of the website www.lcdh-samnaun.ch and all purchases made through the website.
The website La Casa del Habano Samnaun is operated by:
Fumas Group AG
Dorfstrasse 10
7563 Samnaun Dorf
Switzerland
Phone: +41 78 251 26 45
Website: www.lcdh-samnaun.ch
Commercial Register: Switzerland
Company Registration Number: CHE-307.026.700
2. Acceptance of Agreement
By accessing this website or placing an order, the customer (“Client”) agrees to be bound by these General Terms and Conditions.
Fumas Group AG reserves the right to update or modify these terms at any time without prior notice.
3. Age Restriction
The purchase of cigars or other tobacco products through this website is strictly limited to individuals who have reached the legal smoking age in their jurisdiction.
By placing an order, the customer confirms that they are legally permitted to purchase tobacco products in their country of residence.
Fumas Group AG reserves the right to refuse service if age verification requirements are not met.
4. Products
Products offered on this website include cigars and related cigar accessories.
All products are offered subject to availability.
Fumas Group AG reserves the right to modify, discontinue, or limit the availability of any product at any time.
Product images and descriptions are provided for informational purposes and may vary slightly from the actual product.
5. Pricing
All prices listed on the website are displayed in CHF (Swiss Francs) unless otherwise stated.
Prices may include or exclude applicable taxes depending on the shipping destination.
Shipping costs are calculated and displayed during checkout.
Customers are responsible for any import duties, taxes, or customs charges that may apply in their country.
6. Orders and Contract Formation
By placing an order on the website, the customer submits a binding offer to purchase the selected goods.
A contract is formed only when Fumas Group AG confirms the order by email or dispatches the goods.
Fumas Group AG reserves the right to refuse or cancel orders for legitimate reasons, including but not limited to product availability, suspected fraud, or regulatory restrictions.
7. Payment Terms
Payments may be made using the payment methods offered at checkout.
All payment transactions are processed through secure payment service providers.
Fumas Group AG reserves the right to modify the available payment methods at any time.
8. Delivery Terms
Orders are shipped from Switzerland.
Delivery times may vary depending on the destination country and customs processing times.
Fumas Group AG shall not be responsible for delays caused by shipping carriers, customs authorities, or other external circumstances beyond our control.
9. Import Regulations and Customer Responsibility
Customers are responsible for ensuring that the importation of cigars or tobacco products is permitted in their country.
By placing an order, the customer confirms that the purchase and import of such products is legal in their jurisdiction.
Fumas Group AG shall not be responsible for shipments that are delayed, confiscated, returned, or destroyed by customs authorities due to local regulations or restrictions.
10. Risk of Loss and Transfer of Title
Ownership of the goods transfers to the customer once the goods have been handed over to the shipping carrier.
The risk of loss or damage passes to the customer upon delivery of the goods to the carrier.
11. Cancellation Policy
Orders may only be cancelled prior to shipment.
Once an order has been dispatched, cancellation is no longer possible.
Customers wishing to cancel an order should contact customer service as soon as possible.
12. Returns and Withdrawal
Due to the nature of tobacco products and hygiene regulations, returns of cigars or tobacco products are generally not accepted unless the product arrives damaged or defective.
If a product arrives damaged, the customer must notify Fumas Group AG within 48 hours of delivery and provide photographic evidence.
13. Intellectual Property
Unless otherwise stated, all content on this website, including text, images, logos, graphics, and software, is the property of Fumas Group AG or licensed to it.
This content is protected by copyright and trademark laws of Switzerland and applicable international conventions.
The content may not be copied, reproduced, distributed, or otherwise used without prior written permission from Fumas Group AG.
14. Limitation of Liability
Fumas Group AG shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchase of products, except where liability cannot be excluded under applicable law.
15. Governing Law
These General Terms and Conditions shall be governed by the laws of Switzerland.
The place of jurisdiction shall be the registered seat of Fumas Group AG, unless mandatory law provides otherwise.